— Kythira Projects Policy

Privacy Policy

This policy outlines how Kythira Projects collects, handles, and protects personal information submitted through our Brisbane quote forms, civil inquiries, and direct customer correspondence.

Questions Regarding Your Privacy?

Our management team is committed to transparent data practices. Reach out directly with any questions about how your project information is stored or processed.

1. Introduction

Kythira Projects (“we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us or requesting a quote for our services.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with applicable Australian privacy laws.

2. Information We Collect

We may collect the following information when you interact with our website or business:

Contact details: Your name, phone number and email address.

Project information: Your property address, project location, details of the concrete or civil construction work you require, and any photographs or other information you provide.

Enquiry details: Information submitted through our contact forms, quote requests, emails or telephone calls.

Website usage information: Technical information such as your IP address, browser type, device information and pages visited, where collected through website analytics, cookies or similar technologies.

We only seek to collect information that is reasonably necessary for our business activities and the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and provide free quotes.

Assess your project requirements and arrange site visits.

Communicate with you about our services, pricing and project progress.

Prepare estimates, invoices and other business documents.

Improve our website, customer experience and marketing activities.

Meet applicable legal and regulatory obligations.

We will not use your information for unrelated purposes without an appropriate legal basis.

4. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to operate our business. These may include website hosting providers, website analytics services, customer relationship management platforms, email providers and contractors involved in delivering your project.

We may also disclose information where required or authorised by law.

Where third-party services process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our website, measure marketing performance and improve our online services.

These tools may collect information about website visits, traffic sources and interactions with our pages.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If we use advertising or tracking tools, such as Google Analytics or Google Ads, this policy should be updated to reflect the specific information collected and how those services use it.

6. How We Store and Protect Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically through our business systems and third-party service providers.

While we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal and recordkeeping requirements.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

8. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to request that inaccurate information be corrected.

We will respond to requests in accordance with applicable privacy laws. Certain exceptions may apply.

9. Your Privacy Rights

Depending on the applicable laws and your circumstances, you may have rights relating to the access, correction or handling of your personal information.

If you have concerns about how we have handled your information, you can contact us using the details below. We will review and respond to your complaint.

Where applicable, you may also be able to raise a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Overseas Disclosure

Some third-party website, hosting, analytics or communication providers may store or process information outside Australia.

Where relevant, we will take the steps required by applicable Australian privacy laws in relation to overseas disclosures.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, technology or legal obligations.

Last Updated : October 2026